Frequently Asked Questions

Expert support for your Leica photography journey.

Do you offer international shipping for cameras and lenses?

Yes, we ship Leica gear worldwide via FedEx and DHL. Please note that international customers are responsible for any applicable customs duties and taxes upon delivery.

What is your return policy for high-end electronics?

We offer a 14-day return policy for most new items, provided they are in original, unopened packaging. Pre-owned equipment is subject to a 48-hour inspection period from the time of delivery.

Are the pre-owned Leica items inspected for quality?

Every pre-owned camera and lens undergoes a rigorous multi-point inspection by our Leica-trained technicians to ensure perfect optical and mechanical functionality before being listed.

Do new Leica products come with a warranty?

All new Leica cameras and lenses include a standard manufacturer's warranty. We also offer extended protection plans for additional peace of mind.

Can I trade in my current gear towards a new purchase?

Absolutely. We have a robust trade-in program. You can submit your gear details through our online form to receive a quote toward your next Leica purchase.

What payment methods do you accept for large transactions?

We accept all major credit cards, PayPal, and wire transfers. For high-value orders, we may require a wire transfer to ensure the most secure processing.